Privacy Policy

Personal Data and How We Use It

We collect, use and store your personal data to ensure we can provide you with various services and a personalised experience, both online and in our store. This may happen through our website or other channels. We will always treat your personal data confidentially and only collect, use and store it in accordance with this Privacy Policy.

 

Collection of Personal Data

We collect different levels of personal data, both on our website and when you interact with us:

• You may browse our website as a guest if you are not a registered user. We will not collect or use personal data from you, but you may not be able to access all services and features available to registered users.

• You must provide certain personal data (such as your name and contact details) when you register on our website. This allows us to provide registered-user features such as email updates, responses to your enquiries, and early access to limited edition products.

• You can only place an order with us as a registered user on our website. In such cases, we collect only the information necessary to process your order (such as your name, contact details and payment/credit card details).

• You may wish to review or update your personal data held by us. You can do this by contacting our customer service team or by updating your account profile.

Use of Personal Data

We use the personal data you provide to us for the following purposes:

• To provide our services to you. This includes responding to your enquiries, making product recommendations, maintaining your shopping cart, assessing applications for services, and processing your orders (including payment security checks and verification).

• To provide you with marketing communications. From time to time, we may inform you about our latest products and news via email, post or phone.

Sharing of Personal Data

Your personal data will be treated as strictly confidential, except where we may share it with:

• Financial institutions, credit card companies, or debt collection agencies where necessary to establish and support payment.

• Any parties where such disclosure is required by law, regulation or contractual obligation.

This Privacy Policy does not apply to websites maintained by third parties. Please read the privacy policies of those third parties carefully before providing your personal data to them (whether through our site or otherwise). We are not responsible for, and shall not be held liable for, any misuse or breach of your personal data by such third parties.

Contact us

If you have any questions or feedback about this Privacy Policy, please contact us at: info@elvinoir.co.uk

 

Last updated: 1 September 2025